Now hiring · Edmonton, AB · Full-time

Administrative & Operations Assistant

About GPLANN

GPLANN is a locally owned event rental company serving Edmonton and surrounding areas. We provide tents, tables, chairs, linens, décor, and event equipment for weddings, parties, corporate events, and special occasions. As our business continues to grow, we're looking for someone who enjoys staying organized, helping customers, and keeping daily operations running smoothly.

This is more than an office job — you'll become an important part of our team, helping create memorable events while making a real difference every day. This is a full-time position, supporting both our office and our rental operations.

What you'll do

Every day is different. Some days you'll be assisting customers over the phone or preparing rental quotes. Other days you'll be organizing inventory, preparing equipment for upcoming events, or helping improve how we operate. You'll play an important role in both the office and our rental operations.

Customer service & administration

  • Answer phone calls, emails, and customer inquiries professionally
  • Assist customers with rental questions, availability, and bookings
  • Prepare quotes, invoices, rental agreements, and other documents
  • Schedule deliveries, pickups, and appointments
  • Maintain organized customer records
  • Assist the business owner with daily administrative tasks and follow-ups

Rental operations

  • Receive and inspect returned rental equipment
  • Clean, sanitize, fold, and organize rental items
  • Prepare rental orders for upcoming events
  • Report damaged, missing, or worn equipment
  • Help keep our warehouse organized and inventory accurate
  • Assist with event preparation and post-event cleanup when needed

We're looking for someone who…

  • Takes initiative and enjoys solving problems
  • Is organized and pays attention to details
  • Communicates professionally with customers
  • Learns quickly and is comfortable using computers
  • Can manage multiple priorities in a fast-paced environment
  • Works well independently and as part of a team
  • Is reliable, honest, and takes pride in doing quality work
  • Doesn't mind helping with both office work and light physical tasks

Previous customer service or administrative experience is an asset, but we're happy to train the right person.

Physical requirements

  • Lift and move rental items such as chairs, tables, bins, and linens
  • Stand and walk throughout the day when required
  • Work in both an office and warehouse environment

Why join GPLANN?

  • A supportive and respectful work environment
  • Flexible hours that vary with the event season
  • Variety in your daily work
  • Direct mentorship from the business owners
  • Opportunities to learn valuable administrative, customer service, and operations skills
  • Potential for additional hours and responsibilities as the company continues to grow
A few quick questions · About 3 minutes